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CARES Next Teller IVR for Financials

Lower Costs, Higher Satisfaction with 24/7 Customer Service

Specifically designed for financial applications, CenturionCARES Next Teller IVR is an Interactive Voice Response “Bank-by-Phone” system that delivers the flexibility and convenience of self-service transactions from any touch-tone telephone 24 hours a day, 7 days a week.

With Next Teller IVR automatically completing mundane tasks traditionally done by agents, you’ll see a significant reduction in operating costs. It enables you to efficiently optimize the talents of your professional staff - allowing them time to deliver high-value personalized services that will strengthen relationships and nurture brand loyalty.

With the Next Teller IVR, both you and your members will realize benefits such as:

  • Easy, intuitive self-service menu
  • Faster transaction times
  • Reduced call volume and costs per call
  • More time for agents to deliver superior member service and boost brand loyalty
  • Secured Confidential Data (PIN Validation)