image description

Experience the CARES Difference

The Only Call You’ll Ever Have To Make

CenturionCARES and our CARES platform are unlike anything else in the industry. We are the sole developer, integrator, and installer of CARES customer service solutions, working alongside your team from inception to implementation to customer support.  A true “One Stop Shop” that eliminates the overwhelming time and stress required to manage multiple vendors.

Let Us Do The Work

Deployed onsite or in the cloud, CARES software integrates seamlessly into your existing backend and telephony systems, creating a vital link between your customers and you. Our CARES technicians manage the entire integration process, preserving your resources for their valuable day-to-day functions.

A Future-Proof Solution

CARES is a unique investment that delivers benefits not just today, but continuously as your business grows and evolves. With features and functionality added through simple software upgrades, your CARES solution will Never Sunset, eliminating the expense and disruption of complete system replacement.

ONE CALL DOES IT ALL

  • Fully Integrated ACD/IVR Platform
  • Business Analysts
  • Integration to Back End Systems
  • Implementation
  • Ongoing Support
  • System Redundancy and Disaster Recovery options

CONNECTION REQUIREMENTS

  • Existing & Future On Premise Phone System
  • Optional Hosted in the CenturionCARES Cloud

The CARES Difference

Contact us to learn more about call center best practices software