Lower Costs, Higher Satisfaction with 24/7 Customer Service
Specifically designed for financial applications, CenturionCARES Next Teller IVR is an Interactive Voice Response “Bank-by-Phone” system that delivers the flexibility and convenience of self-service transactions from any touch-tone telephone 24 hours a day, 7 days a week.
With Next Teller IVR automatically completing mundane tasks traditionally done by agents, you’ll see a significant reduction in operating costs. It enables you to efficiently optimize the talents of your professional staff - allowing them time to deliver high-value personalized services that will strengthen relationships and nurture brand loyalty.
With the Next Teller IVR, both you and your members will realize benefits such as:
- Easy, intuitive self-service menu
- Faster transaction times
- Reduced call volume and costs per call
- More time for agents to deliver superior member service and boost brand loyalty
- Secured Confidential Data (PIN Validation)