Outage Self Service

Automate The Lines of Communication

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Outbound Calling, SMS & Email

Informed customers don't call.  CARES IVR keeps your customers informed while protecting your staff's time.

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Increase IVR Adoption

"It's not what we do its how we do it." CARES automatically scales up smart automation to meet demand.  

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24/7 Outage Declaration & Confirmation

CARES IVR collects new outages and informs your customers you are aware of their outage. 

 

 

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Easy and Simple to Use for all utilities

 

Leverage the industry's most innovative contact center platform.

 

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