Founded in 1981 as a systems integrator, the past three decades has seen CenturionCARES emerge as a sole-source designer and manufacturer of intelligent Cloud and Premise-based Contact Center Software. Featuring CARES ACD, CARES IVR and CARES FLEX (Remote Agent) solutions, our omni-channel platforms integrate seamlessly and evolve along with the needs of our clients as a future-proof investment that continuously delivers exceptional customer service experiences through live agent and automated interactions.
For over 40 years, CenturionCARES has been a valued partner to financial institutions, public and private utilities, enterprises, and government agencies nationwide. CenturionCARES is headquartered in Oldsmar, FL, with engineering and support facilities in Waukesha, WI, and additional staff throughout the country.
THE CARES Promise
"CenturionCARES remains committed to our promise to respectfully honor the values, culture, and expectations of our clients by always doing what we say we will do."
Kirk Wormington, CEO CenturionCares
CARES Mission / Vision
To deliver innovative solutions and superior customer service, to our customers and to those whom our customers service.
Continuously create and enhance technologies to improve the communication channels that will help enterprises flourish by exceeding the service expectations of their customers.