THE CARES ADVANTAGE
Systems integrators since 1981. Hundreds of plug-n-play interfaces available and unmatched expertise to connect any and all disparate systems. Seamless access to your data drives comprehensive service experiences for your customers.
Four decades of pioneering technology built upon the industry’s most advanced platform. Limitless feature and functionality updates mean no costly system replacement – ever! That’s customer-focused, customer-driven innovation.
We know your needs. Decades of design, manufacture, install and service, all under one roof. Leverage the industry’s most knowledgeable, skilled, and reliable technicians, always ready to take your call.
Intelligently adapts to meet call volume spikes
|Pre-Authenticate||40 Seconds Saved Per Call|
|ProSpeak||60 Seconds Saved Per Call|
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Efficient, streamlined workflow for consistent service experience
Consistent messaging with accurate information for compliance/auditing
Better understanding of customers, more personalized interactions
Quicker onboarding, more targeted training
Better decisions with call drivers, history
Lower handle times, higher resolution rate
Transparent performance records, accountability
CENTURIONCARES and GLDS Partnering to help broadband service providers and their subscribers.
4C is a “Must See” for CenturionCARES Customers!
CenturionCARES Gets High Honors From University of Kentucky Federal Credit Union
Canvas Credit Union Chooses CenturionCARES To Improve Communication Center Performance And Enhance Member Experiences
Electric Co-Op Delivering Member Service Remotely with CenturionCARES
Arizona Electrical District #3 Providing Enhanced Member Services With Upgrade To CARES Contact Center Platform