Requires new customer solutions.
• Branded Broadband call treatment
• Equipment reset while in queue
• Announce promotions, rates, FAQs
CARES helps you grow
Fully Integrated IVR (with OMS/CIS)
Scripting for product information
Tools for sales best practices
Tools for agent accountability
Training for performance improvement
Automated appointment setting & confirmation
is the most experienced and trusted contact center platform for utility broadband. We help you grow.