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Broadband

Requires new customer solutions.

CARES Helps You Transition From Service Only, To Sales And Service
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Broadband Broadband Growth
Broadband Growth Expand broadband service for you and your customers. Enhanced quality of life, economic development and more.
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Max reso icon Maximize Resources
Maximize Resources Advanced CARES tools ensure your agents and supervisors are well equipped to manage additional call volumes and deliver exceptional service.
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call handling icon Intelligent Call Handling
Intelligent Call Handling

• Branded Broadband call treatment

• Equipment reset while in queue

• Announce promotions, rates, FAQs

CARES helps you grow

  • Fully Integrated IVR (with OMS/CIS)

  • Scripting for product information

  • Tools for sales best practices

  • Tools for agent accountability

  • Training for performance improvement

  • Automated appointment setting & confirmation

CARES

is the most experienced and trusted contact center platform for utility broadband. We help you grow.

Easy to Use for all utilities

 

Leverage the industry's most innovative utility contact center platform.

 

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