--- title: CenturionCARES Government Self Service (IVR) --- Close - Solutions - [CARES Lending & Collections](https://www.centurioncares.com/1-2-0-0-0-0) - [Bank & Credit Union Platform](https://www.centurioncares.com/1-2-0-0-1) - [Bank & Credit Union Self-Service](https://www.centurioncares.com/1-0-0-1-0) - [CARES PCI](https://www.centurioncares.com/pci-certified) - Blog - [CARES Blog](https://www.centurioncares.com/homepage-centurioncares-0-0-1-0-0-0-1) - (727) 431-5300 - [CenturionCARES.com](https://www.centurioncares.com) SEARCH [![Logo Web Rock c6-2](https://www.centurioncares.com/hs-fs/hubfs/Logo%20Web%20Rock%20c6-2.png?width=160&height=52&name=Logo%20Web%20Rock%20c6-2.png)](https://www.centurioncares.com/?hsLang=en) [![Logo Web White3](https://www.centurioncares.com/hs-fs/hubfs/Logo%20Web%20White3.png?width=160&height=47&name=Logo%20Web%20White3.png)](https://www.centurioncares.com/?hsLang=en) - Solutions - [CARES Lending & Collections](https://www.centurioncares.com/1-2-0-0-0-0) - [Bank & Credit Union Platform](https://www.centurioncares.com/1-2-0-0-1) - [Bank & Credit Union Self-Service](https://www.centurioncares.com/1-0-0-1-0) - [CARES PCI](https://www.centurioncares.com/pci-certified) - Blog - [CARES Blog](https://www.centurioncares.com/homepage-centurioncares-0-0-1-0-0-0-1) - (727) 431-5300 - [CenturionCARES.com](https://www.centurioncares.com) # CARES - Next Teller IVR ### **Specifically designed for financial applications**   CARES Next Teller IVR is an interactive voice response “bank-by-phone” system that delivers the flexibility and convenience of self-service transactions from any touch-tone telephone 24 hours a day, 7 days a week. ## CARES Cloud - On Site Or Hybrid   ### What Four Decades of ### Bank / Credit Union ### IVR Experience Means to you   ✅ Highly effective telephony service   ✅ Protection of valuable staff time   ✅  Lower cost per transaction   ✅  Guidance for best practices and rollout  ![24 7 better Bank CU](https://www.centurioncares.com/hs-fs/hubfs/24%207%20better%20Bank%20CU.png?width=981&height=1088&name=24%207%20better%20Bank%20CU.png "24 7 better Bank CU") ## **Boost Efficiency** Boost efficiency with self-service. Integrate CARES solutions with your existing systems to provide personalized information for customers. Self-service menus allow account holders to handle routine requests without requiring a live agent. ## Personalized Customer Messaging Focus agents on productive calls with outbound calling tools that can deliver personalized information and transfer calls to an agent upon request. When contacts are not available, the system can leave an automated message with a return number. ---   ### Easy to Use Leverage the industry's most innovative contact center platform.   [![New call-to-action](https://no-cache.hubspot.com/cta/default/7507907/97931ed6-095d-476e-96bb-a9e6ffcedd65.png)](https://cta-redirect.hubspot.com/cta/redirect/7507907/97931ed6-095d-476e-96bb-a9e6ffcedd65)   [![Logo Web Rock c6-2](https://www.centurioncares.com/hs-fs/hubfs/Logo%20Web%20Rock%20c6-2.png?width=291&height=96&name=Logo%20Web%20Rock%20c6-2.png)](https://www.centurioncares.com/?hsLang=en) [![CenturionCARES-LinkedIn](https://www.centurioncares.com/hs-fs/hubfs/CenturionCARES-LinkedIn.png?width=157&height=68&name=CenturionCARES-LinkedIn.png)](https://www.linkedin.com/company/11640) - Products - [Self-Service](https://www.centurioncares.com/self-serve-automation) - [Omni-Channel](https://www.centurioncares.com/omni-channel) - [Consulting](https://www.centurioncares.com/consulting) - Industry - [Financial Services](https://www.centurioncares.com/banks-credit-unions) - [Utilities](https://www.centurioncares.com/utility_home) - [Insurance](https://www.centurioncares.com/insurance) - [Healthcare](https://www.centurioncares.com/centurioncares-healthcare) - [Retail](https://www.centurioncares.com/centurioncares-healthcare-0) - Resources - [NEWS](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-resources/news/) - [Blog](https://www.centurioncares.com/blog) - [Partners](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-about/partners/) - [Testimonials](https://www.centurioncares.com/testimonials) - Company - [About Us](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-about/) - [Management Team](https://www.centurioncares.com/about-us-3) CenturionCARES Inc. - [Privacy Policy](https://www.centurioncares.com/about-us-2) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "Oldsmar", "addressRegion" : "FL", "postalCode" : "34677", "streetAddress" : "200 Emerald Bay Drive" }, "email" : "hello@power.com", "knowsLanguage" : "", "logo" : { "@type" : "ImageObject", "url" : "https://f.hubspotusercontent00.net/hubfs/7507907/Logo%20Web%20Rock%20c6-2.png" }, "name" : "CenturionCARES, Inc.", "telephone" : "+49 (0) 89 123 456", "url" : "https://www.centurioncares.com/1-0-0-1-0" } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://7507907.fs1.hubspotusercontent-na1.net/hubfs/7507907/Copy%20of%20Copy%20of%20IVR%20Financial%20HS-720p-200921.mp4", "dateModified" : "2022-06-01T00:20:10.746Z", "duration" : "PT1M45S", "height" : 720, "name" : "Copy of Copy of IVR Financial HS-720p-200921", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/35193366995?portalId=7507907&size=medium", "uploadDate" : "2020-09-21T19:37:13.797Z", "width" : 1280 } ``` ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://7507907.fs1.hubspotusercontent-na1.net/hubfs/7507907/Copy%20of%20Copy%20of%20IVR%20Financial-720p-200915.mp4", "dateModified" : "2022-06-10T14:10:05.264Z", "duration" : "PT1M45S", "height" : 720, "name" : "Copy of Copy of IVR Financial-720p-200915", "thumbnailUrl" : "https://api-na1.hubapi.com/filemanager/api/v3/files/thumbnail-redirect/34965242935?portalId=7507907&size=medium", "uploadDate" : "2020-09-15T16:55:32.925Z", "width" : 1280 } ```