CARES - Next Teller IVR

Specifically designed for financial applications


CARES Next Teller IVR is an interactive voice response “bank-by-phone” system

that delivers the flexibility and convenience of self-service transactions

from any touch-tone telephone 24 hours a day, 7 days a week.

CARES Cloud - On Site Or Hybrid


What Four Decades of

Bank / Credit Union

IVR Experience Means to you


Highly effective telephony service
Protection of valuable staff time
✅  Lower cost per transaction
✅  Guidance for best practices and rollout 
24 7 better Bank CU

Boost Efficiency

Boost efficiency with self-service. Integrate CARES solutions with your existing systems to provide personalized information for customers. Self-service menus allow account holders to handle routine requests without requiring a live agent.

Personalized Customer Messaging

Focus agents on productive calls with outbound calling tools that can deliver personalized information and transfer calls to an agent upon request. When contacts are not available, the system can leave an automated message with a return number.



Easy to Use

Leverage the industry's most innovative contact center platform.


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