If it handles credit card data, it must comply with the Payment Card Industry - Data Security Standard. PCI-DSS is a multi-faceted security standard that includes card processing requirements for Customer Care Centers. The payment options offered in CARES ACD/IVR solutions provide peace of mind to government entities and their customers, knowing each transaction is secured to the highest industry standards through our PA DSS 3.2 Certification.
By mitigating the risks involved with payment processing, CARES PCI-Certified solutions ensure your customer’s sensitive data, as well as your Utility's brand reputation, remain safe and secure.
