THE CARES Promise

“CenturionCARES offers a fully integrated customer communications platform that enables our customers to have the technology, resources, experience, accountability, and data to better service their customer base.  The CARES ACD guides you to the next steps to help your organization grow!”

Kirk Wormington, CEO CenturionCares



The Most Experience

CARES has been providing utilities with contact center solutions for nearly four decades.

THE CARES DIFFERENCE

Your customer service resource 

Fully Integrated ACD/IVR Platform

• Business Analysts

• Integration to Back End Systems

• 24/7 Proactive System Monitoring

• Ongoing Support

• System Redundancy and Disaster Recovery options

 

Easy to Deploy

Simple and clean

  • Hosted in CARES Cloud

  • Optionally installed on the customer premise (existing phone system)

  • CenturionCares does the integration

  • CenturionCares does expert installation

  • CenturionCares does product and best practices training

  • CenturionCares provides ongoing support. 

  • CenturionCares grows with you

CARES Seamlessly Integrates With Numerous Utility Systems Including:

 NISC  SEDC  ATS  Futura  Milsoft  Avaya  CISCO  Mitel 

Find out why CARES is the most trusted utility contact center solution

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Leverage the industry's most innovative utility contact center platform.