--- title: CenturionCARES Utility Experience --- Close - Solutions - [Utility Platform](https://www.centurioncares.com/cares-integration-for-utilities) - [Self Service](https://www.centurioncares.com/1-0-0-2) - [CARES PCI Credentials](https://www.centurioncares.com/pci-1) - [Broadband](https://www.centurioncares.com/1-2-1) - [CARES Blog](https://www.centurioncares.com/blog) - (727) 431-5300 - [Contact](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-contact/) - [CenturionCARES.com](https://www.centurioncares.com) SEARCH [![Logo Web Rock c6-2](https://www.centurioncares.com/hs-fs/hubfs/Logo%20Web%20Rock%20c6-2.png?width=160&height=53&name=Logo%20Web%20Rock%20c6-2.png)](https://www.centurioncares.com/?hsLang=en) [![Logo Web White3](https://www.centurioncares.com/hs-fs/hubfs/Logo%20Web%20White3.png?width=160&height=47&name=Logo%20Web%20White3.png)](https://www.centurioncares.com/?hsLang=en) - Solutions - [Utility Platform](https://www.centurioncares.com/cares-integration-for-utilities) - [Self Service](https://www.centurioncares.com/1-0-0-2) - [CARES PCI Credentials](https://www.centurioncares.com/pci-1) - [Broadband](https://www.centurioncares.com/1-2-1) - [CARES Blog](https://www.centurioncares.com/blog) - (727) 431-5300 - [Contact](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-contact/) - [CenturionCARES.com](https://www.centurioncares.com) ## CARES Utility Experience CARES offers a fully integrated customer communications platform that enables utilities to have the technology, resources, experience, accountability, and data to better service their customer base.  No one has more utility experience. ##### [Enhance Your Customer Experience ![Woman on phone](https://www.centurioncares.com/hs-fs/hubfs/Woman%20on%20phone.png?width=300&name=Woman%20on%20phone.png)   GO GO](https://www.centurioncares.com/cares-agent-0-3?hsLang=en) ##### [Enhance Your Agent's Experience ![Customer service operator talking on the phone](https://www.centurioncares.com/hs-fs/hubfs/Customer%20service%20operator%20talking%20on%20the%20phone.jpeg?width=300&name=Customer%20service%20operator%20talking%20on%20the%20phone.jpeg)   GO GO](https://www.centurioncares.com/cares-agent-3?hsLang=en) ##### [Enhance Your Business Experience ![Double exposure of businessman working with new modern computer show social network structure and bokeh exposure](https://www.centurioncares.com/hs-fs/hubfs/Double%20exposure%20of%20businessman%20working%20with%20new%20modern%20computer%20show%20social%20network%20structure%20and%20bokeh%20exposure.jpeg?width=300&name=Double%20exposure%20of%20businessman%20working%20with%20new%20modern%20computer%20show%20social%20network%20structure%20and%20bokeh%20exposure.jpeg)   GO GO](https://www.centurioncares.com/cares-agent-0-0-2?hsLang=en) THE MOST EXPERIENCE 40YEARS CARES has been providing utilities with contact center solutions for nearly four decades ## CARES Is Integrated **With Numerous Systems Including:** --- ## **THE CARES DIFFERENCE**   **Your customer service resource** - Fully Integrated ACD/IVR Platform - Business Analysts - Integration to Back End Systems - 24/7 Proactive System Monitoring - Ongoing Support - System Redundancy and Disaster Recovery options ## **EASY TO DEPLOY**   ### Simple and clean - Hosted in CARES Cloud - Optionally installed on the customer premise (existing phone system) - CenturionCares does the integration - CenturionCares does expert installation - CenturionCares does product and best practices training - CenturionCares provides ongoing support.  - CenturionCares grows with you ### Putting Our Experience to Work for You We understand the unique needs of utilities of all kinds from IOU, Cooperative to Municipality.  CARES provides the most comprehensive and innovative solutions designed to meet the needs of utility contact centers. Our systems integration is unparalleled.  Billing, OMS, CRM, and every other system that your contact and dispatch people need to excel at their jobs. CARES is the most experienced and trusted contact center solution for utilities.  To find out more, schedule a demo today. [![New call-to-action](https://no-cache.hubspot.com/cta/default/7507907/97931ed6-095d-476e-96bb-a9e6ffcedd65.png)](https://cta-redirect.hubspot.com/cta/redirect/7507907/97931ed6-095d-476e-96bb-a9e6ffcedd65) [![Logo Web Rock c6-2](https://www.centurioncares.com/hs-fs/hubfs/Logo%20Web%20Rock%20c6-2.png?width=300&height=99&name=Logo%20Web%20Rock%20c6-2.png)](https://www.centurioncares.com/?hsLang=en) [![CenturionCARES-LinkedIn](https://www.centurioncares.com/hs-fs/hubfs/CenturionCARES-LinkedIn.png?width=157&height=68&name=CenturionCARES-LinkedIn.png)](https://www.linkedin.com/company/11640) - Products - [Self-Service](https://www.centurioncares.com/self-serve-automation) - [Omni-Channel](https://www.centurioncares.com/omni-channel) - [Consulting](https://www.centurioncares.com/consulting) - Industry - [Financial Services](https://www.centurioncares.com/banks-credit-unions) - [Utilities](https://www.centurioncares.com/utility_home) - [Insurance](https://www.centurioncares.com/insurance) - [Healthcare](https://www.centurioncares.com/centurioncares-healthcare) - [Retail](https://www.centurioncares.com/centurioncares-healthcare-0) - Resources - [NEWS](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-resources/news/) - [Blog](https://www.centurioncares.com/blog) - [Partners](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-about/partners/) - [Testimonials](https://www.centurioncares.com/testimonials) - Company - [About Us](https://www.centurioncares.com/cares-call-center-efficiency-best-practices-about/) - [Management Team](https://www.centurioncares.com/about-us-3) CenturionCARES Inc. - [Privacy Policy](https://www.centurioncares.com/about-us-2) ```json { "@context" : "http://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "Oldsmar", "addressRegion" : "FL", "postalCode" : "34677", "streetAddress" : "200 Emerald Bay Drive" }, "email" : "sales@centurioncares.com", "knowsLanguage" : "", "logo" : { "@type" : "ImageObject", "url" : "https://f.hubspotusercontent00.net/hubfs/7507907/Logo%20Web%20Rock%20c6-2.png" }, "name" : "CenturionCARES, Inc.", "telephone" : "(727)431-5200", "url" : "https://www.centurioncares.com/utility-experience" } ```