Minimize Costs & Maximize Profits
CARES Cloud Makes Sense
Budget-conscious organizations can contain costs while still delivering a great customer experience by leveraging the CARES Cloud for their contact center. It delivers the same performance and service enriching solutions as premise-based deployments, while mitigating the CAPEX of new equipment, maintenance, and added IT staffing.
- Financially: Lower operating costs with no equipment to buy or maintain.
- Availability: Dramatically reduces timeframe to get services up and running.
- Efficiency: Automatic updates with no customer impact or system disruption.
- Security: Disaster-safe and redundant, with calls processed through the cloud regardless of conditions at physical site.
- Flexibility: Manage resources effectively whether in the office, home, or remote location.
- Scalability: Matches your organization's growth, supports unexpected peaks with limitless capacity.