CARES CLOUD (CCaaS)
Minimize Costs & Maximize Performance
We don’t just take you to the Cloud, we take you to your goals.
There is no shortage of companies that would gladly send your contact center operations to the Cloud, only to let you fend for yourself once you get there. CenturionCARES understands that cloud access alone isn’t enough.
Our experienced and dedicated staff will work with you on a cloud based CCaaS (Contact Center as a Service) solution designed to meet your business objectives, not just acquire technology. You’ll get the same great performance and service enriching solutions as premise-based deployments, but without the associated costs such as equipment and maintenance. With CARES CCaaS, you’ll pay only for what works for you, not for fancy add-ons that don’t.
Among the numerous benefits of CARES CCaaS:
- Lower CAPEX: No new equipment, no real estate, no overhead.
- Lower OPEX: No maintenance, no staffing, no gimmicks; only pay for what you need.
- Readiness: Dramatically reduces timeframe to get services up and running.
- Efficient: Automatic updates with no customer impact or system disruption.
- Secure: Disaster-safe business continuity, with calls processed through the cloud regardless of conditions at physical site.
- Flexible: Manage resources effectively whether in the office, home, or remote location.
- Scalable: Matches your organization's growth and supports unexpected peaks with limitless capacity.
- Dependable: No one will work harder to earn your trust than CenturionCARES consultants and technicians. We succeed only when you succeed.