Feature-Rich & Cost-Effective Hosted PBX
with a unified interface
One singular systemEndless CRM integrationsSeamless customer experiences
Simple to set up, easy to use
Unified communications internally and externally on iOS and Android devices
Call, Chat, Collaborate, & Share with customers and colleagues
With Auto Provisioning & Remote Management
Service-enhancing features you want
Automatically transfers calls to the appropriate destination (extension, voice mail, or recording) for quick, seamless, and efficient customer service.
Converts faxes into email (with attachments) creating a secure, reliable, and simplified process for receiving sensitive business documents.
Intuitive digital workspace allows agents to single click a number to return calls or download, play, save, forward, transcribe, and delete messages quickly and easily.
Management tools you need
Turn every decision into better data-driven business outcomes with Real time and Historical intelligence, monitoring, and alerts.
Presents a complete picture of every customer interaction. Easily identify areas of agent improvement and provide the actionable feedback they need to deliver exceptional customer experiences.
Collaboration tools to track & improve mobile agent engagement and productivity, creating an immersive in-office experience from anywhere.
What Will ConnectX Do For Your Organization?
Lowers cost of hardware/software
Eliminates costs of upgrades/maintenance
Reduces stress on internal I.T. resources
Enhances customer experiences
Builds in redundancy and scalability
Simplifies operations with fully-managed solution