System Integration
CARES integrates seamlessly with your current
PBX/Phone System, CRM, CIS, and other network infrastructure.
The CenturionCARES Difference
Our integrated CARES platform supports solutions to help you achieve your KPI's and deliver the best service experience possible to your customers or members.
- Efficiency-boosting automated solutions
- Multi-Channel ACD
- ProSpeak (Proactive Account Announcement)
- Predictive Dialer/Preview Dialer
- Courtesy Call Back
- 24/7 Proactive System Monitoring