System Integration

 

CARES integrates seamlessly with your current

PBX/Phone System, CRM, CIS, and other network infrastructure.

 

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The CenturionCARES Difference

Our integrated CARES platform supports solutions to help you achieve your KPI's and deliver the best service experience possible to your customers or members.

  • Efficiency-boosting automated solutions
  • Multi-Channel ACD
  • ProSpeak (Proactive Account Announcement)
  • Predictive Dialer/Preview Dialer
  • Courtesy Call Back
  • 24/7 Proactive System Monitoring